Access for All | Mynediad i Bawb
We are very happy to show you around the Torch so that you may plan your night out with confidence. Please contact our House Manager if you would like to arrange a visit. Call 01646 694192 or email marcus@torchtheatre.co.uk.
Text too small on this website? Use CTRL and + keys on your keyboard to increase the size. Use CTRL and - to reduce the size.
Typetalk 18001 01646 695 267 for the Box Office
Wheelchair Access and Low Mobility
Access to all areas of the Theatre is made far easier with many new facilities for customers. There is a lift to all floors, including the Theatre Bar, Café Torch and the Joanna Field Gallery. There are wheelchair accessible toilets on each floor. Wheelchair spaces are available in both performance spaces. We can store wheelchairs and also have one available for loan (courtesy of PIPPA) for patrons transferring to seats. If you have low mobility, we suggest you book for rows P, L, M and N (auditorium left) for easier access to the Main House and lift, and rows C, D and E (auditorium left) in the Studio. Please inform the Box Office of your requirements when booking your tickets.
Deaf and Hard of Hearing
The Box Office is fitted with a DDA compliant portable induction loop system. Dolby Screen Talk is now available at selected screenings of most popular films. Both theatre spaces are equipped with an infra red hearing system to be used with headsets, available from the Box Office. 
Subtitled Screenings
Until recently, hearing impaired and profoundly deaf people have been unable to enjoy a cinema experience and the opportunity to share that experience with friends and family. The good news is that over a quarter of UK cinemas have now been equipped with new digital equipment which changes all that - and the Torch is one of them! The provision of specially programmed subtitled screenings at the Torch represents a significant step forward in the service to our patrons. All members of the audience will be able to see the subtitles at these special screenings.
Most popular cinema releases are now available with subtitles and the number of films is increasing. Not all accessible screenings may be available in time to be announced in our film brochure, but they will be listed on our website immediately they do become available. All subscribers to our Film Mailing List, which you can join through our website, will automatically be kept informed. Occasionally films, such as foreign language films, are released with subtitles anyway. In this case, you will see subtitles as normal, but not descriptive text on the action/noises etc.
www.yourlocalcinema.com is the main website for accessing information on accessible screenings at venues across the UK, including the Torch, and offers a weekly newsletter to subscribers informing them of what’s on. There is also a bulletin on audio described cinema which is designed to assist blind and visually impaired customers: 'talking website' and 'web over phone':
Phone 0845 056 9824 (24 hrs a day, 7 days a week, local rate)
Textphone/ Typetalk 18001 0845 056 9824.
SMS/ Text Message 0793 1341 377 (normal mobile rate).
Fax 0845 056 9824
Blind and Visually Impaired
Seeing and hearing guide dogs are welcome.
Audio Description - for Visually Impaired People
Audio described screenings of films enable those with sight impairments to enjoy the experience of Cinema through a unique narrated soundtrack which not only gives the narrative, but a visual description of the film as well. Audio Described films will be annotated on our website against the main film entry. Please ask our Box Office for a headset upon arrival. For more information on this service and how you can find out easily about screenings go to www.yourlocalcinema.com.
Families Welcome
Baby changing facilities are available and are located near the Cafe and Gallery. Highchairs are available in Café Torch.
The Torch cinema is now offering Parent & Baby Screenings . Look out for this symbol in our monthly film leaflet and on the cinema pages of this website, or give our Box Office a call on 01646 695267 for more details.
Concessions
Lower price tickets (shown in brackets) are available to children under 16, full time students, senior citizens, Equity members, BAFTA Wales members and those in receipt of Jobseeker and other state benefits. There is no charge for carers of disabled patrons. We may ask to see proof of status.
Parking
Please use the car park situated in Robert Street, less than 200 metres from the Theatre. Disabled badge holders may park in the designated bays in front of the Theatre.
Have a look at how to get here
The Torch Theatre Brochures and Film Diaries are both released in audio format. These are available at our Box Office or through our Publicity Officer, Karen Lewis. You can also download a copy of our Film Diary from this website. Our grateful thanks to Simon Owen of www.catandmouse.net , for their professional production. For a large print version of any of our information, please call Karen or Lesley on 01646 694192.
Mynediad i Bawb
Rydym yn fodlon iawn i'ch dangos o gwmpas y Torch fel y gallwch gynllunio eich ymweliad â hyder. Cysylltwch â Rheolwr y Tŷ ar 01646 694192 os hoffech drefnu i edrych o gwmpas.
Typetalk 18001 01646 695 267 i’r Swyddfa Docynnau
Mynediad Cadair Olwyn ac Anawsterau Symudedd
Mae cyrraedd pob man yn y Theatr llawer yn haws gyda nifer o gyfleusterau newydd i gwsmeriaid. Mae ‘na lifft i bob llawr, gan gynnwys Bar y Theatr, Caffi Torch ac Oriel Joanna Field. Mae toiledau sy’n hygyrch i gadeiriau olwyn ar bob llawr. Mae mannau cadair olwyn ar gael yn y ddwy theatr. Gallwn storio cadeiriau olwyn ac mae gennym un ar gael i’w benthyg (gyda diolch i PIPPA) i gwsmeriaid sydd yn trosglwyddo i seddau. Os oes gennych anawsterau symudedd, awgrymwn eich bod yn archebu tocynnau ar gyfer rhesi P, L, M a N (ochr chwith yr awditoriwm) am fynediad hawsach at y Prif Dŷ a’r lifft. Rhowch wybod i’r Swyddfa Docynnau am eich anghenion wrth i chi archebu eich tocynnau.
Pobl Fyddar a Thrwm eu Clyw
Mae’r Swyddfa Docynnau wedi ei gyfarparu gyda system dolen anwytho gludadwy sy’n cyd-fynd â DDA. Mae Dolby ScreenTalk nawr ar gael mewn dangosiadau penodol o’r ffilmiau mwyaf poblogaidd. Mae’r ddwy theatr wedi eu cyfarparu system glywed is-goch - mae clustffonau ar gael o’r Swyddfa Docynnau.
ScreenTalk – Dangosiadau gydag is-deitlau
Tan yn ddiweddar, nid yw pobl sy’n drwm eu clyw neu yn fyddar wedi gallu mwynhau profiad sinema a’r cyfle i rannu’r profiad hwnnw gyda ffrindiau a theulu. Y newyddion da yw bod gan dros chwarter o sinemâu Prydain gyfarpar digidol newydd erbyn hyn, a fydd yn newid y sefyllfa hon i gyd, ac mae’r Torch yn un ohonynt! Gyda diolch i system ScreenTalk Dolby, mae darparu dangosiadau arbennig gydag is-deitlau yn gam sylweddol ymlaen yn ein gwasanaeth i’n cwsmeriaid. Bydd pawb yn y gynulleidfa yn gallu gweld yr is-deitlau yn y dangosiadau arbennig hyn.
Mae’r ffilmiau sinema mwyaf poblogaidd nawr ar gael gydag is-deitlau ScreenTalk i bobl a chanddynt nam ar y clyw, ac mae’r nifer o ffilmiau yn cynyddu o hyd. Ni fydd pob dangosiad hygyrch ar gael mewn pryd i’w cyhoeddi yn ein rhaglen ffilmiau, ond cânt eu rhestri ar ein gwefan cyn gynted ag y byddant ar gael, ac wrth gwrs, bydd tanysgrifwyr i’n Rhestr Bostio Ffilmiau, (y gallwch ymuno â hi trwy ein gwefan), yn cael eu cadw’n hysbys yn awtomatig. Edrychwch am y symbol a ddangosir uchod a fydd yn nodi pa ffilmiau sydd â dangosiadau ag is-deitlau.
www.yourlocalcinema.com yw’r prif wefan ar gyfer cael gwybodaeth am ddangosiadau hygyrch mewn lleoliadau ar draws Prydain, gan gynnwys y Torch. Mae’n cynnig cylchlythyr wythnosol i danysgrifwyr, sy’n nodi’r hyn sy’n dangos. Mae ‘na hefyd fwletin am sinema disgrifiad clywedol sydd wedi ei gynllunio i fod o gymorth i gwsmeriaid dall a gyda nam ar eu golwg: 'talking website' a 'web over phone':
Ffôn 0845 056 9824 (24 awr y dydd, 7 diwrnod yr wythnos, pris galwad ffôn lleol)
Ffôn testun/ Typetalk 18001 0845 056 9824.
SMS/ Neges Destun 0793 1341 377 (pris arferol ffôn symudol)
Ffacs 0845 056 9824
Pobl Ddall a Phobl â Nam ar eu Golwg
Mae croeso i gŵn tywys gweld a chlywed.
Croeso i deuluoedd!
Mae cyfleusterau newid babanod ar gael ac wedi eu lleoli ger yr Oriel, ac mae gennym gadeiriau uchel ar gael yng Nghaffi Torch.
Consesiynau
Mae tocynnau am brisiau is (dangosir mewn cromfachau) ar gael i blant o dan 16 oed, myfyrwyr amser llawn, yr henoed, aelodau Equity, aelodau BAFTA Cymru, gofalwyr cwsmeriaid anabl a phobl sy’n derbyn lwfans Ceisio Gwaith a budd-daliadau gwladol eraill. Mae’n bosibl gofynnwn i weld prawf o’ch statws.
Parcio
Defnyddiwch y maes parcio am ddim, sydd wedi ei leoli yn Stryd Robert, llai na 200 llath o’r Theatr. Gall dalwyr bathodynnau parcio i’r anabl barcio tu allan yn y mannau o flaen y Theatr.
Am brint mawr neu fersiwn wedi ei recordio o unrhyw ddarnau o wybodaeth ar y daflen wybodaeth hon, ffoniwch Karen ar 01646 694192
