Access for all | Mynediad i Bawb
Typetalk 18001 01646 695 267 for the Box Office
Wheelchair Access and Low Mobility
Access to all areas of the Theatre is made far easier with many new facilities for customers. There is a lift to all floors, including the Theatre Bar, Café Torch and the Joanna Field Gallery. There are wheelchair accessible toilets on each floor. Wheelchair spaces are available in both performance spaces. We can store wheelchairs and also have one available for loan (courtesy of PIPPA) for patrons transferring to seats. If you have low mobility, we suggest you book for rows P, L, M and N (auditorium left) for easier access to the Main House and lift, and rows C, D and E (auditorium left) in the Studio. Please inform the Box Office of your requirements when booking your tickets.
Hearing Impaired
Both theatre spaces are equipped with an infra red hearing system to be used with headsets, available from the Box Office. The Bar, Box Office and Cafe are fitted with an induction loop system.
ScreenTalk - Subtitled Screenings
Until recently, hearing impaired and profoundly deaf people have been unable to enjoy a cinema experience and the opportunity to share that experience with friends and family. The good news is that over a quarter of UK cinemas have now been equipped with new digital equipment which will change all that and the Torch is one of them! Thanks to the Dolby ScreenTalk system, the provision of specially programmed subtitled screenings at the Torch represents a significant step forward in the service to our patrons. All members of the audience will be able to see the subtitles at these special screenings.
Most popular cinema releases are now available with ScreenTalk subtitles for people with a hearing impairment and the number of films is increasing. Not all accessible screenings may be available in time to be announced in our film brochure, but they will be listed on our website immediately they do become available and of course, all subscribers to our Films Mailing List, which you can join through our website will automatically be kept informed. Look for the symbol shown above which will indicate which films have subtitled screenings.
www.yourlocalcinema.com is the main website for accessing information on accessible screenings at venues across the UK, including the Torch, and offers a weekly newsletter to subscribers informing them what’s on. There is also a bulletin on audio described cinema which is designed to assist blind and visually impaired customers: 'talking website' and 'web over phone':
Phone 0845 056 9824 (24 hrs a day, 7 days a week, local rate)
Textphone/ Typetalk 18001 0845 056 9824.
SMS/ Text Message 0793 1341 377 (normal mobile rate).
Fax 0845 056 9824
Blind and Visually Impaired
Seeing and hearing guide dogs are welcome.
Audio Description - for Visually Impaired People
Audio descrbed screenings enables those with sight impairments to enjoy the experience of Cinema through a unique narrated soundtrack which not only gives the narrative, but a visual description of the film as well. Audio Description is available with all films running Screentalk subtitling (see above). Please ask our Box Office for a headset upon arrival. For more information on this service and how you can find out easily about screenings go to www.yourlocalcinema.com.
The Torch Theatre brochure is released on CD, freely available at our Box Office or by contacting our Publicity Officer, Karen Lewis. Our regular film diaries are also released in audio format. You can download a copy here.
Families Welcome!
Baby changing facilities are available and are located near the Cafe and Gallery. Café Torch also have highchairs available..
Concessions
Lower price tickets (shown in brackets) are available to children under 16, full time students, senior citizens, Equity members, BAFTA Wales members, carers of disabled patrons and those in receipt of Jobseeker and other state benefits. We may ask to see proof of status.
Parking
Please use the car park situated in Robert Street, less than 200 metres from the Theatre. Disabled badge holders may park in the designated bays in front of the Theatre.
Have a look at how to get here
For a large print or audio version of any of the information on this information sheet, call Karen or Lesley on 01646 694192
Mynediad i Bawb
Rydym yn fodlon iawn i'ch dangos o gwmpas y Torch fel y gallwch gynllunio eich ymweliad â hyder. Cysylltwch â Mel Lucking, ein Rheolwr Tŷ os hoffech drefnu ymweliad. Gallwch gysylltu â Mel ar 01646 694192 neu drwy e-bostio melanie@ torchtheatre.co.uk.
Typetalk 18001 01646 695 267 i’r Swyddfa Docynnau
Mynediad Cadair Olwyn ac Anawsterau Symudedd
Mae cyrraedd pob man yn y Theatr llawer yn haws gyda nifer o gyfleusterau newydd i gwsmeriaid. Mae ‘na lifft i bob llawr, gan gynnwys Bar y Theatr, Caffi Torch ac Oriel Joanna Field. Mae toiledau sy’n hygyrch i gadeiriau olwyn ar bob llawr. Mae mannau cadair olwyn ar gael yn y ddwy theatr. Gallwn storio cadeiriau olwyn ac mae gennym un ar gael i’w benthyg (gyda diolch i PIPPA) i gwsmeriaid sydd yn trosglwyddo i seddau. Os oes gennych anawsterau symudedd, awgrymwn eich bod yn archebu tocynnau ar gyfer rhesi P, L, M a N (ochr chwith yr awditoriwm) am fynediad hawsach at y Prif Dŷ a’r lifft. Rhowch wybod i’r Swyddfa Docynnau am eich anghenion wrth i chi archebu eich tocynnau.
Pobl Fyddar a Thrwm eu Clyw
Mae gan y ddwy theatr system glywed is-goch, i’w defnyddio gyda chlustffonau, sydd ar gael o’r Swyddfa Docynnau. Mae system dolen sain wedi ei gosod yn y Bar, y Swyddfa Docynnau a’r Caffi.
ScreenTalk – Dangosiadau gydag is-deitlau
Tan yn ddiweddar, nid yw pobl sy’n drwm eu clyw neu yn fyddar wedi gallu mwynhau profiad sinema a’r cyfle i rannu’r profiad hwnnw gyda ffrindiau a theulu. Y newyddion da yw bod gan dros chwarter o sinemâu Prydain gyfarpar digidol newydd erbyn hyn, a fydd yn newid y sefyllfa hon i gyd, ac mae’r Torch yn un ohonynt! Gyda diolch i system ScreenTalk Dolby, mae darparu dangosiadau arbennig gydag is-deitlau yn gam sylweddol ymlaen yn ein gwasanaeth i’n cwsmeriaid. Bydd pawb yn y gynulleidfa yn gallu gweld yr is-deitlau yn y dangosiadau arbennig hyn.
Mae’r ffilmiau sinema mwyaf poblogaidd nawr ar gael gydag is-deitlau ScreenTalk i bobl a chanddynt nam ar y clyw, ac mae’r nifer o ffilmiau yn cynyddu o hyd. Ni fydd pob dangosiad hygyrch ar gael mewn pryd i’w cyhoeddi yn ein rhaglen ffilmiau, ond cânt eu rhestri ar ein gwefan cyn gynted ag y byddant ar gael, ac wrth gwrs, bydd tanysgrifwyr i’n Rhestr Bostio Ffilmiau, (y gallwch ymuno â hi trwy ein gwefan), yn cael eu cadw’n hysbys yn awtomatig. Edrychwch am y symbol a ddangosir uchod a fydd yn nodi pa ffilmiau sydd â dangosiadau ag is-deitlau.
www.yourlocalcinema.com yw’r prif wefan ar gyfer cael gwybodaeth am ddangosiadau hygyrch mewn lleoliadau ar draws Prydain, gan gynnwys y Torch. Mae’n cynnig cylchlythyr wythnosol i danysgrifwyr, sy’n nodi’r hyn sy’n dangos. Mae ‘na hefyd fwletin am sinema disgrifiad clywedol sydd wedi ei gynllunio i fod o gymorth i gwsmeriaid dall a gyda nam ar eu golwg: 'talking website' a 'web over phone':
Ffôn 0845 056 9824 (24 awr y dydd, 7 diwrnod yr wythnos, pris galwad ffôn lleol)
Ffôn testun/ Typetalk 18001 0845 056 9824.
SMS/ Neges Destun 0793 1341 377 (pris arferol ffôn symudol)
Ffacs 0845 056 9824
Pobl Ddall a Phobl â Nam ar eu Golwg
Mae croeso i gŵn tywys gweld a chlywed.
Croeso i deuluoedd!
Mae cyfleusterau newid babanod ar gael ac wedi eu lleoli ger yr Oriel, ac mae gennym gadeiriau uchel ar gael yng Nghaffi Torch.
Consesiynau
Mae tocynnau am brisiau is (dangosir mewn cromfachau) ar gael i blant o dan 16 oed, myfyrwyr amser llawn, yr henoed, aelodau Equity, aelodau BAFTA Cymru, gofalwyr cwsmeriaid anabl a phobl sy’n derbyn lwfans Ceisio Gwaith a budd-daliadau gwladol eraill. Mae’n bosibl gofynnwn i weld prawf o’ch statws.
Parcio
Defnyddiwch y maes parcio am ddim, sydd wedi ei leoli yn Stryd Robert, llai na 200 llath o’r Theatr. Gall dalwyr bathodynnau parcio i’r anabl barcio tu allan yn y mannau o flaen y Theatr.
Am brint mawr neu fersiwn wedi ei recordio o unrhyw ddarnau o wybodaeth ar y daflen wybodaeth hon, ffoniwch Karen neu Lesley ar 01646 694192
